Privacy Policy

Privacy Policy and Data Protection

Last Updated: December 25, 2025

At Sunrise Travel Company, the privacy of our users is a fundamental priority. This Privacy Policy describes how we collect, use, protect, and share your information in accordance with global data protection standards, including the California Consumer Privacy Act (CCPA/CPRA) in the United States, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), India’s Digital Personal Data Protection Act (DPDP Act 2023), and the General Data Protection Regulation (GDPR).

1. Consent and Scope

By accessing our website [https://crsunrisebesttravel.com] and using our services, you expressly agree to the terms of this Privacy Policy. If you do not agree with the practices described in this document, you must immediately cease using our website and services. This Privacy Policy is designed to comply with global regulations, including the General Data Protection Regulation (GDPR), CCPA/CPRA, PIPEDA, and the DPDP Act. By accessing our website, you agree that these terms apply to you regardless of your geographic location or nationality.

2. Information We Collect

To manage your travel services, we collect:
Personally Identifiable Information: Name, email address, phone number, physical address, and identity document details necessary for bookings.
Payment Information:
Transactions are processed through secure encrypted gateways. We do not store full credit card data on our servers.
Technical and Navigation Data: IP address, device type, browser, cookies, and behavioral data to enhance security and user experience.

3. Legal Basis for Processing

We process your information under the following legal bases:
Contractual Execution:
To complete your travel bookings and contracts.
Legal Obligation: To comply with tax laws and transportation security regulations.
Legitimate Interest: For fraud prevention and maintaining the security of our platform.

4. Legal Shield and Limitation of Liability

Information Security:
We implement industry-grade SSL/TLS protocols. However, the user acknowledges that no internet transmission is 100% secure. Sunrise Travel Company shall not be held liable for illegal interceptions, hacks, or data breaches committed by third parties with malicious intent, provided we have maintained commercially reasonable security measures. Third-Party Services: We act as an intermediary between you and service providers (hotels, airlines, etc.). We are not responsible for the privacy policies or security failures of such external providers. In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, Sunrise Travel Company’s liability shall be limited to the maximum extent permitted by applicable local law.

5. User Rights by Jurisdiction

United States (CCPA/CPRA):
You have the right to know, delete, and opt-out of the sale of your information. Sunrise Travel Company declares that we DO NOT sell personal information to third parties.

Canada (PIPEDA):
We guarantee that your information is only used for the specific purposes communicated and is maintained under strict accuracy controls.

India (DPDP Act 2023):
We recognize your rights regarding your digital personal data and provide mechanisms for rectification and grievance redressal through our official contact.

European Union (GDPR):

 You have the right to data portability and the right to withdraw your consent at any time. To exercise these rights, please contact our Data Protection team.

Data Retention:

 We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy (typically for the duration of your travel plus the statutory period required for tax and legal compliance, which is generally 10 years).

6. International Data Transfers

Since we operate in the global tourism sector, your data may be transferred, stored, and processed in countries other than your place of residence. By using this site, you authorize this cross-border transfer under the corresponding legal safeguards. We utilize Standard Contractual Clauses (SCCs) and equivalent legal safeguards to ensure that your personal data receives an adequate level of protection, regardless of the country to which it is transferred.

AI Interaction & Data: Sunrise Travel Company uses AI-driven assistants to process inquiries and bookings. By using our services, you acknowledge that your interactions may be processed by automated systems to improve service quality and manage your travel arrangements. All data is handled in compliance with GDPR and CCPA standards. You reserve the right to request human intervention at any time.

7. Dispute Resolution and Arbitration

Any dispute related to this policy shall be resolved through good-faith negotiation. If an agreement is not reached, you agree to submit to binding individual arbitration in the jurisdiction of the company’s headquarters, expressly waiving your right to participate in class-action lawsuits (Class Action Waiver). Any legal dispute shall be governed exclusively by the laws of the jurisdiction where Sunrise Travel Company is headquartered. You irrevocably waive any objection based on the venue or the doctrine of Forum Non Conveniens, agreeing that all claims must be resolved through binding individual arbitration, waiving any right to participate in class-action lawsuits globally.

8. Cookies and Tracking Technologies

We use cookies to personalize your experience and analyze traffic. You can configure your browser to reject them, although this may limit the functionality of certain areas of the website.

9. Contact and Exercise of Rights

To exercise your rights of access, rectification, cancellation, or opposition, or for any legal inquiries, you may contact us at:
Sunrise Travel Company
Website: https://crsunrisebesttravel.com
Email: puravida@crsunrisebesttravel.com 

Grievance Redressal (India Compliance):

 In accordance with the DPDP Act 2023, for any grievances or complaints regarding the processing of your personal data, you may contact our Grievance Officer at: puravida@crsunrisebesttravel.com. We commit to acknowledging your grievance within 48 hours and resolving it within 30 days.

Cookie Policy – Sunrise Travel Company

What are cookies? Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded on your browser.

How we use them: We use first-party and third-party cookies for several purposes. Some are necessary for the website to function correctly (Essential Cookies), and others help us understand how the website performs (Analytics) and to provide you with personalized offers (Marketing).

Your Control: You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect your browsing experience and the functionality of our services.

International Compliance: This site respects “Do Not Track” signals and complies with global transparency requirements for digital tracking.

 
 
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